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Shipping & Returns

Greyhound's Logistics Department

Highly Trained Logistics Team

Our IATA, ADR (Road) and IMDG (Sea) trained Logistics Department have many year's experience of shipping hazardous and non-hazardous materials around the world. Greyhound  prides itself on using our extensive logistics knowledge to facilitate successful delivery of your goods, either to your door or an approved airport.

Working with Leading Couriers, Airlines and Freight Forwarders

Our Logistics Team work alongside industry leading Couriers and Freight Forwarders to provide our customers with the most cost effective shipping rates we can. Being a long standing member of the Brirtsh Chambers of Commerce we are also in a strong position to offer a comprehensive documenataion service where required. 

We send our Products to more than 100 Countries 

For more information on the many services we can offer please e mail info@greyhoundchrom.com or call our Central Switchboard +44 (0) 151 649 4000


Goods may not be returned for credit except with Seller's permission, and then only in strict compliance with Seller's return shipment instructions. Certain items may not be returned for credit. These items include: diagnostic reagents, refrigerated or frozen products; reagents and standards which have passed their expiration dates; custom products or special orders; products missing labels, parts, or instruction manuals; and books, computer software and equipment removed from their original packaging. Breakages or non delivery of goods must be advised within 10 days of invoice date. Any returned items may be subject to a minimum processing fee of 20%.