Following on from the announcement that the UK will be entering a third lockdown.
We want to ensure our customers that we are still open for business and here to fulfill all of your laboratory requirements.
The spread of the COVID-19 virus has created significant health, safety and economic disruptions around the world.
We are writing to you to set out the measures we are taking as a business in response to the escalating situation in the UK due to COVID-19. Our business is operating as usual, we are continuing to provide a first-class dedicated service to the Scientific community.
We have stock of many items on the shelf, these items can be shipped quickly - if you have any urgent requirements please call us to discuss your requirements 0151 649 4000. If you have a concern about continuity of supply of particular items please communicate with us as soon as possible and we will work with you to ensure that you have what you need.
We are continuing to follow government guidance and are asking our staff to take additional precautions to safeguard the health and well-being of our employees and customers. We will do our very best to support customers and businesses at this challenging time and have taken the following steps
- We have increased the frequency with which we clean our premises and are ensuring the cleaning standards are consistent with government advice.
- We have restricted business travel and have cancelled any non-essential meetings in accordance with government guidelines.
- We have a business contingency plan in place, we are monitoring all updates to UK Government policy and guidance.
We will endeavour to keep business disruption to our customers to a minimum, we are working closely with our supply chain to ensure minimum disruption. If you need us to make some adjustments to the way that we provide our services to you, we will do all that we can to support your request.
Our logistics department is able to ship orders out via our normal carriers.
Our staff are available to answer any inquiries. You can reach them by email using your usual contact or firstname.lastname@example.org or by telephone +44 (0) 151 649 4000. Our phone line and our emails will be monitored as normal.
In the event the situation changes, we will notify you as soon as possible.
As always, thank you for your continued business, it is truly appreciated particularly in these challenging times.
Stay safe and please let us know if we can help you with anything.
The Greyhound Team.